हमारे उत्पादों और सेवाओं का उपयोग करते समय अपने अधिकार और ज़िम्मेदारियाँ समझने के लिए हमारी सेवा शर्तें पढ़ें।
Field | Detail |
|---|---|
Legal Business Name | Deer Mods LLC |
Trading / Brand Name | Deer Mods |
Business Type | Limited Liability Company (LLC) |
Jurisdiction of Formation | United States of America |
Governing Law | The laws of the United States of America and of the State in which Deer Mods LLC is organized (see Section 35) |
Business Model | Online retailer and authorized reseller of digital goods and software licenses |
Website | |
Legal / Compliance Contact | |
Support (fastest) | Discord: https://discord.deermods.pro · Telegram: https://telegram.deermods.pro |
Support (email) | |
Outbound Mail Sender | |
Correspondence | All notices and correspondence are handled electronically — see Section 42 |
PLEASE READ THESE TERMS OF SERVICE CAREFULLY. THIS IS A LEGALLY BINDING CONTRACT BETWEEN YOU AND DEER MODS LLC.
BY ACCESSING THE WEBSITE, CREATING AN ACCOUNT, PLACING AN ORDER, MAKING A PAYMENT, DOWNLOADING OR ACTIVATING ANY PRODUCT, OR OTHERWISE USING ANY SERVICE WE PROVIDE, YOU ("USER," "CUSTOMER," "YOU," "YOUR") CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE, OUR PRIVACY POLICY, AND OUR REFUND POLICY, EACH OF WHICH IS INCORPORATED HEREIN BY REFERENCE.
THESE TERMS CONTAIN: (A) A STRICT NO-REFUND POLICY (SECTION 20); (B) A COMPREHENSIVE DISCLAIMER OF WARRANTIES (SECTION 29); (C) A LIMITATION OF LIABILITY THAT CAPS OUR TOTAL LIABILITY TO YOU (SECTION 30); AND (D) A MANDATORY INDIVIDUAL ARBITRATION AGREEMENT, JURY TRIAL WAIVER, AND CLASS ACTION WAIVER (SECTION 34), WHICH AFFECT HOW DISPUTES BETWEEN US ARE RESOLVED. PLEASE REVIEW SECTION 34 CAREFULLY — IT CONTAINS A 30-DAY OPT-OUT RIGHT.
IF YOU DO NOT AGREE TO ALL OF THESE TERMS, YOU MUST NOT ACCESS OR USE THE WEBSITE, THE PRODUCTS, OR ANY SERVICE WE OFFER.
In these Terms of Service (the "Terms"), the following capitalized words have the meanings given below. Defined terms in the singular include the plural and vice versa.
"Account" means the customer account created on the Website through which you may view Orders, Invoices, Subscriptions, Customer Balance, and related records.
"Affiliate Program" means the optional referral program described in Section 18.
"Affiliate Code" means the referral code issued to, or chosen by, a participant in the Affiliate Program, which may be entered by a customer at checkout.
"Company," "Deer Mods," "we," "us," "our" means Deer Mods LLC, a limited liability company organized under the laws of a State of the United States of America, together with its owners, members, managers, officers, employees, contractors, agents, successors, and assigns.
"Fraud Record" means an entry in our fraud, chargeback, and abuse register, as described in Section 21.
"Content" means all text, graphics, images, logos, artwork, product descriptions, documentation, guides, videos, software, code, data, layouts, and other materials made available on or through the Website.
"Customer Balance" means the non-refundable, non-transferable store credit ledger maintained on your Account, as described in Section 14.
"Developer" means the third-party author, publisher, vendor, or rights holder of a Product that Deer Mods resells or distributes.
"Digital Product" or "Product" means any digital good, software license, activation key, subscription, account credential, download, script, configuration file, firmware, e-book, guide, documentation, service, or other non-tangible item sold, licensed, distributed, provisioned, or otherwise made available by Deer Mods.
"Invoice" means the electronic record and PDF document generated for an Order, containing the fields described in Section 16.4.
"License Key" means any serial number, activation code, token, credential, redemption code, or other access mechanism issued to enable use of a Product.
"Order" means a request submitted by you through the Website to purchase one or more Products.
"Platform Provider" means SellAuth and any other e-commerce, hosting, payment, delivery, or infrastructure provider we use to operate the Website and process Orders.
"Reseller Program" means the optional wholesale/reseller arrangement described in Section 19.
"Services" means the Website, the Products, the Account system, customer support, and all other services provided by Deer Mods.
"Subscription" means a Product sold on a recurring, automatically renewing basis.
"Ticket" means a support request or support conversation opened with us through one of the official support channels listed in Section 26.1 — our Discord server, our Telegram channel, or email. We do not operate a ticket system on the Website; support is handled through those channels.
"Website" means https://deermods.pro, its checkout and customer panel, and all associated subdomains, pages, and interfaces operated by Deer Mods.
2.1 Binding Agreement. These Terms constitute a legally binding agreement between you and Deer Mods LLC. They govern your access to and use of the Website, the Products, and all Services.
2.1A Affirmative Acceptance at Checkout. Before you are able to pay or complete checkout, you must manually click the checkbox labeled "I have read and agree to Deer Mods's Terms of Service." Checkout cannot proceed until you do. By clicking that checkbox and completing your Order, you affirmatively, knowingly, and voluntarily accept these Terms, the Refund Policy, and the Privacy Policy, and you represent that you have had the opportunity to read them in full. Your click constitutes your electronic signature under Section 37. We record the fact, date, and time of your acceptance, together with the version of these Terms then in force, and may produce that record as evidence in any dispute, chargeback, or proceeding.
2.1B Separate, Optional Marketing Consent. A second, entirely optional checkbox at checkout reads "I would like to receive updates and promotions from Deer Mods." It is unticked by default, it is not required to purchase, and declining it has no effect on your Order, pricing, delivery, or support. Ticking it is your consent to receive marketing and promotional email; you may withdraw that consent at any time using the unsubscribe link in any email (see Section 26.8).
2.2 Incorporated Documents. The following documents are expressly incorporated into and form part of these Terms:
2.3 Order of Precedence. In the event of a direct conflict between these Terms and another incorporated document, the following order of precedence applies, from highest to lowest: (a) product-specific terms published on the Product listing page; (b) the applicable third-party EULA, but solely as to that third-party Product; (c) the Refund Policy; (d) these Terms; (e) the Privacy Policy (which governs privacy matters exclusively).
2.4 Entire Understanding. These Terms supersede all prior or contemporaneous agreements, proposals, representations, statements, advertisements, and understandings between you and Deer Mods, whether written or oral, regarding their subject matter. No statement made by any staff member, moderator, reseller, affiliate, or community member modifies these Terms unless confirmed in writing by an authorized officer of Deer Mods LLC.
2.5 No Reliance. You acknowledge that you have not relied on any statement, representation, assurance, or warranty that is not expressly set out in these Terms.
2.6 Ongoing Applicability. These Terms apply each and every time you access the Website or use a Product, including after any Order is completed and including any period during which a License Key remains active.
3.1 Minimum Age. You must be at least eighteen (18) years of age, or the age of legal majority in your jurisdiction if higher, to create an Account, place an Order, or use any Product. The Services are not directed to, and may not be used by, minors.
3.2 Legal Capacity. By using the Services, you represent and warrant that you have the full legal capacity, right, power, and authority to enter into and perform under these Terms.
3.3 Entity Users. If you are entering into these Terms on behalf of a company, organization, or other legal entity, you represent and warrant that you have authority to bind that entity, and "you" refers to that entity.
3.4 Compliance with Local Law. You are solely responsible for determining whether your access to or use of the Website and the Products is lawful in your jurisdiction. We make no representation that the Website or any Product is appropriate, lawful, or available for use in any particular location. If your use is not permitted where you are located, you must not use the Services.
3.5 Verification. We reserve the right, but assume no obligation, to request proof of age, identity, address, or payment ownership at any time, and to suspend, cancel, or refuse any Order or Account pending verification.
3.6 No Refund for Ineligibility. Placing an Order while ineligible under this Section is a breach of these Terms and does not entitle you to any refund.
4.1 Account Creation. The Website provides a customer panel through which you may access your Orders, Invoices, delivered Products and License Keys, Subscriptions, Customer Balance, affiliate and reseller details, and account settings. An Account is created and identified by the email address you supply at checkout or at login. Support is not handled in the customer panel — see Section 26.1.
4.2 Passwordless Email Login. By default, authentication is passwordless. You enter your email address in the customer panel and we send a one-time login code to that address. Entering the code grants access to the Account associated with that email address.
4.3 Optional Password. You may optionally set a password on your Account and use it in place of, or in addition to, email code login. Passwords are stored in salted, hashed form and are never stored or transmitted by us in plaintext. We cannot recover a forgotten password; we can only allow you to reset it.
4.4 Optional Two-Factor Authentication (2FA). You may optionally enable two-factor authentication for additional protection. We strongly recommend enabling 2FA, particularly if your Account holds Customer Balance, active Subscriptions, affiliate earnings, or reseller privileges.
4.5 Email Address Is the Key to Your Account. You acknowledge and agree that anyone with access to your email inbox can, by default, obtain access to your Account. Accordingly:
4.6 Your Security Obligations. You are solely responsible for maintaining the confidentiality of your login codes, password, 2FA secrets, backup codes, License Keys, and Invoice links, and for all activity that occurs under your Account, whether or not authorized by you. You agree to notify us immediately at support@deermods.pro if you know or suspect unauthorized access to your Account.
4.7 Accurate Information. You agree to provide accurate, complete, and current information at registration, checkout, and in any Ticket, and to keep it updated. Providing false, misleading, stolen, or third-party information is a material breach of these Terms.
4.8 One Account Per Person. Unless we expressly authorize otherwise in writing, you may maintain only one Account. Creating multiple Accounts to evade a ban, abuse promotions or coupons, manipulate the Affiliate Program, circumvent purchase limits, or exploit the feedback/rewards system is prohibited and may result in forfeiture of all Accounts, Customer Balance, licenses, and affiliate earnings without refund.
4.9 No Transfer. Accounts are personal to you and may not be sold, rented, leased, gifted, shared, or otherwise transferred to any other person or entity. Any attempted transfer is void and may result in immediate termination.
4.10 Account Records Are Not a Backup Service. The Account panel is a convenience feature. We do not warrant that Order history, Invoices, License Keys, or delivery links will remain accessible indefinitely. You are responsible for downloading and retaining your own copies of License Keys, Invoices, and delivered files.
4.11 Inactive Accounts. We may close or archive Accounts that have shown no login or purchase activity for a prolonged period, subject to Section 14.8 regarding Customer Balance and to applicable law.
5.1 Right to Delete. You may delete your Account at any time from the customer panel, without contacting support and without giving a reason.
5.2 Immediate Anonymization. Upon deletion, all personal data we hold that is associated with your Account is instantly anonymized. This means identifying fields — including your email address, Discord username and ID, IP address, and user-agent data — are irreversibly stripped or replaced, so that the remaining records can no longer be linked to you.
5.3 What Survives Deletion. Anonymized, aggregated, and de-identified transaction and financial records are retained as required for accounting, tax, anti-fraud, and legal compliance purposes. These records cannot be used to identify you.
5.4 Deletion Is Irreversible and Forfeits Entitlements. Account deletion cannot be undone. Upon deletion you permanently and irrevocably forfeit, without compensation, credit, or refund:
5.5 Download First. Before deleting your Account, you should export or save any License Keys, Invoices, downloads, and records you may need. We cannot restore them afterward.
5.6 Deletion Does Not Terminate Obligations. Deleting your Account does not release you from obligations incurred before deletion, does not terminate any license restriction, and does not waive our right to enforce these Terms. Sections that by their nature survive termination continue to apply (see Section 44.7).
5.7 Deletion During a Dispute. We may decline or defer deletion where retention is necessary to complete a transaction, to resolve an open Ticket, chargeback, or dispute, to comply with a legal obligation or lawful request, or to detect, investigate, or prevent fraud or abuse. In such cases we will delete or anonymize the data once the retaining purpose is exhausted.
6.1 Digital Goods Only. All Products are non-tangible digital goods. Nothing on the Website is a physical item, and no physical shipment occurs unless expressly stated on a Product listing.
6.2 Licenses, Not Sales. Products are licensed, not sold. Your purchase grants you the limited rights described in Section 22 and nothing more. You acquire no ownership interest in any Product, software, code, or intellectual property.
6.3 Deer Mods Is a Reseller. You expressly acknowledge that Deer Mods LLC acts primarily as an authorized reseller and distributor of Products created, owned, operated, hosted, updated, and supported by independent third-party Developers. Except where a listing expressly identifies a Product as developed in-house by Deer Mods:
6.4 Dependence on Developer Availability. Products that require Developer-operated servers, authentication endpoints, loaders, or licensing infrastructure will cease to function if the Developer discontinues, suspends, or fails to maintain that infrastructure. We do not control and are not responsible for such discontinuation, and it does not entitle you to a refund.
6.5 Product Status May Change Without Notice. Products may be updated, paused, placed on hold, restricted, detected, patched, rendered non-functional, deprecated, or permanently discontinued by the Developer at any time, with or without notice to us or to you. This is an inherent and accepted risk of the Products, and you assume it in full.
6.6 No Agency. Nothing in these Terms creates a partnership, joint venture, employment, franchise, or agency relationship between you and Deer Mods, or between Deer Mods and any Developer.
7.1 Third-Party Terms Apply. Products supplied by third-party Developers are subject to those Developers' own EULAs, terms of service, acceptable use policies, subscription terms, and privacy policies. Your download, activation, or use of such a Product constitutes your acceptance of those third-party terms.
7.2 Your Responsibility to Review. It is your responsibility to locate, read, understand, and comply with any applicable third-party terms before using a Product. Failure to do so is not a ground for refund, replacement, or any other remedy against Deer Mods.
7.3 Conflict. Where a third-party EULA conflicts with these Terms, the third-party EULA governs solely with respect to that specific third-party Product. These Terms continue to govern every other aspect of your relationship with Deer Mods, including payment, refunds, chargebacks, disclaimers, limitation of liability, and dispute resolution.
7.4 Developer Enforcement. A Developer may suspend, revoke, reset, blacklist, or terminate your license, key, HWID binding, or access for violation of its terms, for suspected sharing or resale, for reverse engineering, for chargeback activity, or for any other reason permitted under its terms. Such action by a Developer does not entitle you to any refund, replacement, credit, or compensation from Deer Mods.
7.5 No Warranty on Behalf of Developers. We make no representation or warranty of any kind on behalf of any Developer. We do not adopt, endorse, or guarantee any Developer's statements, marketing claims, changelogs, uptime promises, detection claims, or support commitments.
7.6 Developer Support. Support for third-party Products may be provided directly by the Developer, may be limited, may be conditioned on the Developer's own channels (such as a Discord server), or may be unavailable. We will make commercially reasonable efforts to assist you in reaching the Developer but cannot guarantee any response, resolution, or timeframe.
8.1 Descriptions. We endeavor to describe Products accurately, including features, requirements, and limitations. However, descriptions, screenshots, feature lists, and media are provided for general information only and do not constitute a warranty, guarantee, or condition of any kind.
8.2 Information from Developers. Much listing information originates from Developers. We do not independently verify every claim, and we are not liable for inaccuracies, omissions, outdated content, or changes in a Product made by its Developer.
8.3 Changes Without Notice. We may add, modify, restrict, suspend, delist, or discontinue any Product, feature, price, listing, or promotional offer at any time, without notice and without liability. Discontinuation does not entitle you to a refund of amounts already paid.
8.4 Stock and Fulfillment Limits. Some Products are limited in quantity, are restricted to certain regions, or are subject to per-customer purchase limits. We may cancel or limit any Order that exceeds a stated or reasonable limit, and may refund the affected amount to your original payment method or as Customer Balance at our discretion.
8.5 Beta, Early Access, and Experimental Products. Products designated as beta, alpha, early access, testing, or experimental are provided on a strictly as-is, at-your-own-risk basis, may be unstable or incomplete, may be withdrawn at any time, and are excluded from all warranty, replacement, and refund consideration except where expressly stated in writing.
9.1 You Must Verify Compatibility Before Purchase. Many Products depend on specific hardware, firmware, operating system builds, drivers, motherboard chipsets, CPU generations, secure-boot or virtualization settings, BIOS/UEFI configurations, peripheral devices, or network conditions. It is your sole and exclusive responsibility to confirm, before purchasing, that the Product supports your exact system configuration.
9.2 Pre-Purchase Support. We encourage you to contact us on Discord or Telegram (fastest), or at support@deermods.pro, before ordering with your full specifications (OS version and build number, CPU, motherboard, GPU, relevant peripherals or capture/DMA hardware, and any anti-virus or security software in use). Pre-purchase compatibility questions are answered free of charge. Choosing not to ask is not a ground for refund.
9.3 Configuration Is Your Responsibility. You are responsible for your own system configuration, including operating system updates, driver installation, BIOS/UEFI settings, security software exclusions, virtualization settings, and any other environmental prerequisite stated by the Product or Developer.
9.4 User-Side Remediation. Certain issues are inherent to the customer's own environment and are expressly not our responsibility, including issues resolved by reinstalling or repairing Windows, resetting or updating BIOS/UEFI, updating or rolling back drivers, disabling conflicting software, using a clean installation, or reconfiguring hardware. Products are not refundable on the basis that a fix requires a Windows reinstallation or comparable user-side remediation. See the Refund Policy for full detail.
9.5 Third-Party Software Conflicts. Anti-virus software, endpoint protection, Windows Defender, anti-cheat drivers, overlays, virtualization tools, and other resident software may interfere with, quarantine, block, or falsely flag Products. Such interference is not a defect in the Product and is not a ground for refund.
9.6 No Guarantee of Continued Compatibility. Operating system updates, hardware changes, platform updates, driver revisions, and third-party patches may render a Product partially or wholly incompatible at any time. We do not warrant continued compatibility and are not obligated to restore it.
10.1 Offer and Acceptance. Your submission of an Order constitutes an offer to purchase, subject to these Terms. Displaying a Product on the Website is an invitation to treat, not a binding offer. No contract is formed until we accept your Order by confirming payment and beginning delivery.
10.2 Right to Refuse. We reserve the right, in our sole discretion and without liability, to refuse, cancel, limit, delay, or void any Order — in whole or in part — for any lawful reason, including:
10.3 Cancellation by Us. If we cancel an Order before delivery, we will refund the amount actually received to the original payment method where reasonably practicable, or issue equivalent Customer Balance where refund to the original method is not practicable (for example, certain irreversible cryptocurrency payments). This is your sole remedy for a cancelled Order.
10.4 Order Review Holds. Orders may be placed on manual review. During review, delivery may be delayed. We are not liable for delays caused by fraud screening, payment-processor review, network congestion, blockchain confirmation times, or Developer-side provisioning delays.
10.5 Order Evidence. For each Order we record and retain evidence including the Invoice number, IP address, ASN, browser and user-agent details, creation timestamp, and completion timestamp. This evidence appears on the Invoice PDF and may be used to verify entitlement, resolve disputes, and respond to chargebacks. See the Privacy Policy for full detail.
10.6 Accuracy of Order Details. You are responsible for the accuracy of all Order details, including the email address, Discord identifier, product variant, quantity, region, and any custom field. We are not responsible for undelivered or misdelivered Products caused by information you entered incorrectly, and such errors are not a ground for refund.
10.7 What Checkout Collects. Our checkout consists of the following fields and controls:
You are responsible for the accuracy of every value you enter. An Affiliate Code or coupon code entered incorrectly, entered after payment, or applied to an ineligible Product cannot be applied retroactively, and its omission is not a ground for a refund, partial refund, or price adjustment.
11.1 Prices. Prices are those displayed on the Website at the time your Order is submitted. Prices are, unless expressly stated otherwise, quoted in United States Dollars (USD).
11.2 Price Changes. We may change prices, discounts, and promotional terms at any time without notice. Price changes do not apply retroactively to Orders already accepted, and a subsequent price reduction, sale, or promotion does not entitle you to a partial refund, credit, or price adjustment on a completed Order.
11.3 Pricing and Listing Errors. Despite our efforts, a Product may occasionally be mispriced or misdescribed due to typographical, currency-conversion, system, or human error. We reserve the right to cancel or void any Order placed at an erroneous price, even after payment, and to refund the amount paid in full. Placement of an Order at an obviously erroneous price does not create a binding contract.
11.4 Payment Fees. Certain payment methods carry a gateway/payment fee, which is disclosed at checkout and itemized on your Invoice as "Payment Fee" / "Gateway Fee." Payment fees represent third-party processing costs and are non-refundable in all circumstances, including where a refund of the Product price is otherwise approved.
11.5 Currency Conversion and Bank Charges. If you pay in a currency other than the currency of your account or wallet, your bank, card issuer, wallet provider, or exchange may apply conversion rates, cross-border fees, or surcharges. These are outside our control, are not part of the amount we receive, and are never refundable by us.
11.6 Network and Miner Fees. Cryptocurrency network (gas/miner) fees are borne entirely by you and are never refundable. See Section 13.
11.7 Taxes. Prices displayed exclude any applicable sales tax, use tax, VAT, GST, digital services tax, withholding, duty, or levy unless expressly stated. You are solely responsible for determining and paying any tax arising from your purchase or use of a Product in your jurisdiction, other than taxes on our net income. Where we are legally required to collect a tax, it will be added and shown at checkout.
11.8 Business Purchases and Reverse Charge. If you purchase as a VAT-registered business or under a B2B arrangement (including ACH Direct Debit), you are responsible for supplying valid registration details and for accounting for tax under applicable reverse-charge or self-assessment rules.
11.9 Total Paid. Your Invoice records the Subtotal, Payment Fee, Total, and Total Paid. Where the Total Paid differs from the Total (for example, a cryptocurrency underpayment or overpayment), Section 13.6 applies.
12.1 Accepted Methods. We currently accept the following payment methods. Availability varies by region, Product, order value, and risk assessment, and may change at any time without notice.
Card and wallet payments processed via Shopify Payments:
Other methods:
12.2 We Do Not Store Card Data. Card, bank, and wallet credentials are collected and processed directly by the applicable third-party payment processor. Deer Mods does not receive, handle, or store full card numbers, CVV codes, bank account credentials, or wallet private keys. We receive only limited confirmation data (such as method type, transaction identifier, status, and billing country) necessary to reconcile and evidence the Order.
12.3 Third-Party Processor Terms. Each payment method is governed by the terms and privacy policy of the applicable processor, which apply to you independently of these Terms:
Links are provided for convenience and may change. We are not responsible for the content, accuracy, or availability of third-party policies, and their inclusion does not imply endorsement, partnership, or affiliation.
12.4 Payment Authorization. By submitting payment, you represent and warrant that: (a) you are the authorized holder of the payment instrument or wallet used, or have express permission from the holder; (b) the funds are lawfully yours and are not the proceeds of any crime; (c) all payment information you supply is true, complete, and accurate; and (d) you are not using the payment instrument in violation of its issuer's terms.
12.5 Unauthorized Use of Payment Instruments. Using a stolen, compromised, or unauthorized payment instrument, or a payment instrument belonging to another person without their express authorization, is payment fraud. Such Orders will be cancelled, all associated licenses revoked without refund, the Account permanently banned, and the matter may be reported to the payment processor, the card networks, the issuing bank, and law enforcement.
12.6 Payment-Method-Specific Restrictions.
12.7 Payment Must Clear. Delivery is conditional on the payment clearing and being irrevocably settled. If a payment is later reversed, returned, disputed, charged back, declined, refunded by a processor, or otherwise fails, we may immediately revoke all associated licenses, suspend the Account, and pursue recovery of the amount owed plus costs under Section 21.
12.8 Recovery of Unpaid Amounts. You agree to pay all reasonable costs of collection, including collection-agency fees, court costs, and attorneys' fees, incurred by us in recovering any amount you owe under these Terms, to the fullest extent permitted by law.
12.9 Set-Off. We may apply any Customer Balance, pending affiliate payout, or other amount we hold for you against any amount you owe us, including chargeback losses, fees, and administrative costs.
This Section applies in addition to Section 12 whenever you pay in Bitcoin, Litecoin, Ethereum, Solana, USDT, USDC, or any other digital asset we accept.
13.0 Processor. Cryptocurrency payments made directly to Deer Mods are generated, monitored, and settled through SellAuth, our e-commerce platform provider, whose legal terms are at https://legal.sellauth.com/. SellAuth generates the deposit address, quoted amount, and validity window shown to you at checkout and confirms settlement on-chain. (USDC paid through Shopify Payments is handled separately by Shopify and Coinbase — see Section 12.3.) Deer Mods does not operate an exchange, does not custody digital assets on your behalf, and does not hold or have access to your wallet, keys, or seed phrase.
13.1 Irreversibility. Cryptocurrency transactions are irreversible. Once broadcast and confirmed, a transaction cannot be cancelled, recalled, or reversed by us, by you, or by any third party. You accept full and exclusive responsibility for every transaction you initiate.
13.2 Correct Network and Address. You must send the exact asset, on the exact network, to the exact address, in the exact amount displayed on the checkout page, within the quoted validity window. Funds sent to the wrong address, on the wrong network or chain, as the wrong token or contract, from a smart contract or exchange that does not support the destination, or after the quote expires, are permanently and irrecoverably lost. We have no ability to recover such funds and bear no liability for them.
13.3 Price Volatility and Quote Windows. Cryptocurrency quotes are valid only for the short window shown at checkout. Exchange-rate movement, network congestion, delayed broadcast, low fee selection, or slow confirmation may cause the received value to differ from the quoted amount or cause the quote to expire. You bear all volatility, timing, and network risk.
13.4 Network Fees. All network, gas, miner, bridge, exchange, and withdrawal fees are borne solely by you. You must send the invoiced amount net of any fee deducted by your wallet or exchange, so that the full invoiced amount arrives. Fees are never refundable.
13.5 Confirmations. Delivery occurs only after the required number of network confirmations. Confirmation times vary by network and congestion and are entirely outside our control. Delay in confirmation is not a defect and is not a ground for refund or chargeback.
13.6 Underpayment and Overpayment.
13.7 No Crypto Refunds by Default. Where a refund is approved under the Refund Policy for an Order paid in cryptocurrency, we may, at our sole discretion, issue it as Customer Balance rather than as an on-chain refund. If an on-chain refund is made, it is made in the same asset on the same network, in the asset amount actually received net of fees, to an address you supply and verify — not at the fiat value at the time of refund. You bear all exchange-rate difference between the time of payment and the time of refund.
13.8 Wallet Accuracy. If you supply a refund or payout address, you are solely responsible for its accuracy, network compatibility, and continued control. We are not liable for funds sent to an address you provided.
13.9 Source of Funds, AML, and Sanctions. You represent and warrant that any digital assets you send are lawfully owned by you and are not derived from, associated with, or intended for any unlawful activity, including money laundering, terrorist financing, sanctions evasion, darknet markets, ransomware, fraud, or theft. We may screen transactions and wallet addresses against blockchain-analytics and sanctions-screening tools, may decline, freeze, or reverse-engage on transactions that trigger risk indicators, and may report suspicious activity to competent authorities without notice to you where permitted or required by law.
13.10 No Investment or Custody Service. We do not provide exchange, custody, brokerage, investment, or money-transmission services. We accept digital assets solely as payment for Products. Customer Balance is not a deposit, is not a stored-value or money-transmission product, is not insured, and does not bear interest (see Section 14).
13.11 Tax on Disposal. Paying with cryptocurrency may constitute a taxable disposal in your jurisdiction. Determining, reporting, and paying any resulting tax is entirely your responsibility.
14.1 What It Is. Customer Balance is a promotional and administrative store credit ledger maintained on your Account, denominated in USD, and usable only to purchase Products on the Website.
14.2 What It Is Not. Customer Balance is not: money; legal tender; a deposit; a bank account; a stored-value instrument; a prepaid access product; a gift card or gift certificate; a security; an investment; a cryptocurrency; a claim on our assets; or a money-transmission service. It bears no interest, has no cash value, and confers no ownership or creditor rights against Deer Mods LLC.
14.3 How It Is Funded. Customer Balance may arise from approved refunds or replacements, cryptocurrency over/underpayment adjustments, goodwill credits, promotional or feedback rewards, affiliate earnings converted to credit, or other credits we elect to apply.
14.4 Non-Refundable and Non-Withdrawable. Customer Balance is non-refundable, non-redeemable for cash, non-withdrawable, and non-transferable. It cannot be sold, gifted, assigned, exchanged, combined across Accounts, or converted to fiat or cryptocurrency except where we expressly permit it in writing or where applicable law requires otherwise.
14.5 Use. Customer Balance may be applied in whole or in part at checkout. Purchases made using Customer Balance are subject to these Terms and the Refund Policy in the same way as any other purchase, and any refund on such a purchase will be returned as Customer Balance only.
14.6 No Chargeback Recovery. Because Customer Balance is not a payment instrument, no chargeback, dispute, or reversal right attaches to it.
14.7 Forfeiture. Customer Balance is forfeited without compensation upon: (a) deletion of your Account under Section 5; (b) termination, suspension, or ban of your Account for breach of these Terms; (c) fraud, chargeback abuse, promotion abuse, or multi-accounting; or (d) any attempted transfer or resale.
14.8 Expiry and Dormancy. We may expire Customer Balance that has remained unused on an Account with no login or purchase activity for twenty-four (24) consecutive months, upon reasonable prior notice to the email on file, except where applicable unclaimed-property or consumer-protection law prohibits such expiry, in which case the minimum protection required by that law applies.
14.9 Adjustments. We may correct, reverse, or remove Customer Balance credited in error, obtained through fraud or abuse, or arising from a payment later reversed or charged back.
15.1 Recurring Billing. Certain Products are sold as Subscriptions billed on a recurring basis (for example, weekly, monthly, or annually) at the interval and price disclosed at checkout.
15.2 Your Consent to Auto-Renewal. By purchasing a Subscription you expressly authorize us and our payment processors to charge your selected payment method automatically on each renewal date, at the then-current price, until you cancel. Subscriptions renew automatically and indefinitely unless cancelled.
15.3 Renewal Notices. Where your Subscription is set to renew, we send a Subscription Renewal Due notice to the email on file. Delivery of that notice is a courtesy and is dependent on your email provider; non-receipt of a renewal notice does not cancel the Subscription, suspend the charge, or entitle you to a refund.
15.4 Price Changes. We may change Subscription pricing. We will provide notice to the email on file before a changed price takes effect. Continuing the Subscription after the effective date constitutes acceptance; if you do not accept, your remedy is to cancel before the next renewal.
15.5 How to Cancel. You may cancel a Subscription at any time from the customer panel, or by contacting us on Discord, on Telegram, or at support@deermods.pro. Cancellation must be completed before the renewal date to avoid the next charge. Cancellation takes effect at the end of the then-current billing period.
15.6 Effect of Cancellation. On cancellation you retain access for the remainder of the paid period, after which access ends. We do not issue partial, pro-rated, or unused-time refunds for cancelled Subscriptions, and a renewal charge that has already been processed is not refundable merely because you forgot or intended to cancel.
15.7 Failed Payments. If a renewal payment fails, we send a Subscription Payment Failed notice and may retry the charge, suspend access, downgrade the Subscription, or cancel it. You remain responsible for amounts properly due for periods in which access was provided.
15.8 Expiry and Termination. Subscriptions may expire (a Subscription Expired notice is sent) or be terminated by us for breach of these Terms, for non-payment, or where the Developer discontinues the underlying Product. Termination for breach forfeits any remaining paid period without refund.
15.9 Statutory Auto-Renewal Rights. Nothing in this Section limits any non-waivable right you may have under automatic-renewal or negative-option laws applicable to you, including under California's Automatic Renewal Law and the U.S. Restore Online Shoppers' Confidence Act.
16.1 Method of Delivery. Products are delivered electronically and, in most cases, instantly upon confirmed payment. Delivery is effected by one or more of the following:
16.2 When Delivery Is Complete. Delivery is deemed complete, and the Product is deemed accepted, at the earlier of (i) the moment the License Key, credentials, or content are first made available on the checkout page or in your Account, or (ii) the moment the confirmation email is dispatched to the address you provided — regardless of whether you actually open the page, read the email, download the file, redeem the key, or use the Product.
16.3 Save Your Keys. You must record and securely retain your License Keys, credentials, downloads, and Invoice links immediately upon delivery. Checkout links and delivery pages may expire. We are not obliged to re-issue a key you have lost, deleted, exposed, or failed to record, and failure to retain your key is not a ground for refund.
16.4 Invoices. For each Order we generate an Invoice, available on the checkout page and delivered by email as a PDF. The Invoice contains: the invoice identifier; FROM (Deer Mods LLC); BILL TO (your identifying details); DATE ISSUED; DATE PAID; STATUS; line items (ITEM, QTY, UNIT PRICE, TOTAL); Subtotal, Payment Fee, and Total; PAYMENT DETAILS (method and transaction ID); and ORDER EVIDENCE (invoice reference, IP address, ASN, browser, created timestamp, completed timestamp). The Invoice is a transaction record and is retained by us for accounting, tax, and dispute-evidence purposes.
16.5 Email Deliverability. We send all transactional mail from noreply@deermods.pro. You are responsible for ensuring you can receive our emails, including whitelisting our sending domain and checking spam, junk, promotions, and quarantine folders. Non-delivery caused by your mail provider, filters, full mailbox, typo, or blocklist is not our responsibility and is not a ground for refund. Your Order and its contents remain accessible in your Account regardless of email delivery.
16.6 Delivery Delays. Where a Product requires manual fulfillment, Developer-side provisioning, stock replenishment, fraud review, or blockchain confirmation, delivery may be delayed. We do not guarantee any delivery timeframe. We will use commercially reasonable efforts to fulfill, and if we are ultimately unable to deliver, your sole remedy is a replacement, Customer Balance, or refund of the amount paid, at our election.
16.7 Non-Delivery Claims. If you have not received a Product, you must contact us within seven (7) days of the Order date through one of the channels in Section 26.1 — our Discord or Telegram is fastest — or by email to support@deermods.pro. Claims made after that period may be refused, as we may no longer be able to verify the delivery state.
16.8 No Physical Shipment. Unless a listing expressly states otherwise, no physical goods are shipped. Where a listing does involve a physical component, risk and title in that component pass to you upon dispatch to the carrier.
17.1 Coupons. Coupon and discount codes are promotional, have no cash value, are non-transferable, may be limited by Product, quantity, region, customer, time window, or minimum spend, and may be withdrawn or invalidated at any time.
17.2 Feedback and Reviews. You may be invited to leave feedback on a completed Order. Feedback must be honest, accurate, lawful, and your own. You must not post feedback that is defamatory, harassing, discriminatory, obscene, deceptive, infringing, or that contains another person's personal data, malware, or advertising.
17.3 Feedback Rewards. We may issue a coupon or credit as a Feedback Coupon Reward. Such rewards are discretionary and are not conditioned on the feedback being positive. Any incentive is disclosed as required by applicable consumer-protection and advertising law, including the U.S. FTC's rules on endorsements and reviews. Purchasing, trading, or extorting positive feedback, and submitting false or manipulated reviews, is prohibited and may result in removal of the feedback, revocation of the reward, and termination of your Account.
17.4 Feedback Disputes. We may dispute feedback we believe to be false, abusive, extortionate, or in breach of these Terms. Where a dispute is accepted, we send a Feedback Dispute Accepted notice. We may reply publicly to feedback (a Feedback Reply).
17.5 Licence to Use Feedback. By submitting feedback, reviews, testimonials, suggestions, or other content, you grant Deer Mods a perpetual, irrevocable, worldwide, royalty-free, fully paid, sublicensable, transferable licence to use, reproduce, adapt, publish, translate, distribute, and display that content in any medium for any purpose, including marketing, without attribution or compensation. You waive any moral rights to the extent permitted by law.
17.6 Suggestions. Any idea, feature request, or improvement you submit is provided voluntarily and non-confidentially, and we may use it freely without obligation, attribution, or payment.
17.7 Anti-Abuse. Abusing coupons, promotions, referrals, or rewards — including via multiple Accounts, automated redemption, fabricated Orders, or self-referral — voids the benefit obtained and may result in Order cancellation without refund, forfeiture of Customer Balance, and permanent ban.
18.1 Participation Is Optional. The Affiliate Program is entirely optional and is available to any Account holder from the customer panel at https://deermods.pro. You are never required to join, and not joining has no effect on your Orders, pricing, delivery, or support. Participation is at our discretion and may be granted, modified, suspended, or revoked at any time.
18.1A Your Affiliate Code. On joining, you are issued an Affiliate Code. You may keep the code issued to you or change it to a custom code of your choosing, subject to availability and to Section 18.1B. Customers enter your Affiliate Code in the "Affiliate Code" field at checkout, which attributes the Order to you.
18.1B Restrictions on Custom Codes. A custom Affiliate Code must not: infringe or incorporate any third party's trademark, brand, or name; impersonate Deer Mods, our staff, any Developer, or any other person; suggest an official, staff, or ownership relationship you do not have; be obscene, hateful, harassing, discriminatory, or unlawful; be confusingly similar to another affiliate's code or to any of our own coupon codes; or be selected in bad faith to intercept traffic intended for someone else. We may reject, reclaim, rename, or disable any code at any time, without notice and without compensation, including a code that later becomes objectionable or that is being used in breach of Section 18.4. A code confers no trademark or property right, and you may not sell, rent, or transfer it.
18.2 Commission. Commission rates, attribution rules, cookie windows, qualifying Products, and minimum payout thresholds are those published in the customer panel or communicated to you, and may change prospectively at any time. Commission is earned only on Orders that are fully paid, delivered, and not subsequently refunded, reversed, or charged back.
18.3 Withdrawals and Payouts. You may submit a withdrawal request; we acknowledge it with a Withdrawal Request Received notice and confirm completion with an Affiliate Payout Processed notice. Payouts are subject to verification, minimum thresholds, holding periods for chargeback risk, and any deduction for reversed, refunded, fraudulent, or charged-back referred Orders.
18.4 Prohibited Affiliate Conduct. The following are strictly prohibited and void all associated commissions:
18.5 Disclosure Obligations. You must clearly and conspicuously disclose your material connection to Deer Mods wherever you promote us, as required by the FTC Endorsement Guides and equivalent laws in your jurisdiction. You are solely responsible for your own marketing compliance and for any tax on commissions you receive.
18.6 Independent Contractor. Affiliates are independent contractors. Nothing in the Affiliate Program creates employment, partnership, agency, or joint venture.
18.7 Forfeiture. Commissions are forfeited on Account deletion, ban, termination for breach, or a finding of abuse under Section 18.4.
19.1 Application Is Optional. The Reseller Program is entirely optional. Any Account holder may apply from the customer panel at https://deermods.pro. Applications are approved or refused at our sole discretion; we send a Reseller Application Approved or Reseller Application Rejected notice. We are not obliged to give reasons, to review an application within any timeframe, or to reconsider a refusal. Applying has no effect on your ordinary customer rights.
19.1A What Approval Grants. Approval grants you a discount on the prices of eligible Products, at the tier, rate, and scope we determine, so that you may purchase for your own use and/or for onward resale. Deer Mods is itself a reseller of third-party Developer software (Section 6.3); accordingly, the discount we can offer, the Products it applies to, and its continued availability all depend on the terms we obtain from each Developer, and may change or be withdrawn at any time without notice. Approval does not make you an agent, employee, partner, franchisee, or authorized representative of Deer Mods, and does not entitle you to any minimum discount, volume, exclusivity, territory, stock allocation, or continued participation.
19.1B Discount Terms. Reseller pricing applies only while your reseller status is active, only to eligible Products, and only to Orders placed through your own approved Account. It cannot be combined with other coupons, promotions, or Affiliate Code discounts unless we expressly say so, cannot be applied retroactively to past Orders, and cannot be shared with, lent to, or used on behalf of any other person. Sharing or on-selling access to your reseller pricing is a material breach and will result in revocation without refund.
19.2 Reseller Obligations. If approved, you must at all times:
19.3 You Are Responsible for Your Customers. You are fully responsible for your own end customers, including their support, disputes, refunds, and conduct. Deer Mods has no contractual relationship with your customers and will not provide them with support, refunds, or replacements. You agree to indemnify us under Section 31 for all claims arising from your resale activity.
19.4 No Refunds on Wholesale Purchases. Keys and licenses purchased under the Reseller Program are non-refundable, non-returnable, and non-exchangeable, including unsold or unredeemed inventory.
19.5 Revocation. We may suspend or revoke reseller status at any time, with or without cause, without refund of unsold inventory or unused pricing benefits.
19.6 Trademark Use. Any permission to use our name or logo is a limited, revocable, non-exclusive licence for the purpose of reselling authorized Products only, subject to any brand guidelines we publish, and terminates automatically on revocation of reseller status.
20.1 Refund Policy Incorporated. Our Refund Policy is incorporated into these Terms and governs all refund, replacement, and cancellation matters. In case of conflict on refund matters, the Refund Policy prevails.
20.2 Summary — All Sales Final. BECAUSE PRODUCTS ARE NON-TANGIBLE DIGITAL GOODS AND LICENSES THAT ARE DELIVERED IMMEDIATELY AND CANNOT BE RETURNED, RECALLED, OR VERIFIED AS UNUSED, ALL SALES ARE FINAL AND ALL PURCHASES ARE NON-REFUNDABLE, EXCEPT IN THE NARROW CIRCUMSTANCES EXPRESSLY SET OUT IN THE REFUND POLICY.
20.3 Non-Refundable Circumstances. Without limiting the Refund Policy, refunds are not available for, among other things: change of mind; accidental, duplicate, or impulse purchase; buyer's remorse; failure to read the Product description or requirements; incompatibility with your hardware, firmware, or software configuration; issues resolvable by a Windows reinstallation or comparable user-side remediation; dissatisfaction with features, performance, or results; bans, suspensions, or enforcement by any third-party platform, game, or service; detection, patching, or update of a Product; Developer discontinuation, downtime, or non-support; expiry of a Subscription period; payment or gateway fees; cryptocurrency network fees or exchange-rate movement; or your failure to retain a delivered License Key.
20.4 The Only Exception. A refund may be considered only where both of the following are satisfied: (a) it is proven, through the evidence and troubleshooting process set out in the Refund Policy, that the Product does not function on your hardware components; and (b) the Developer of the Product approves the refund. Because Deer Mods is a reseller, we cannot and will not issue a refund for a third-party Product without the Developer's approval. Meeting one condition without the other does not create an entitlement.
20.5 Replacement First. Where a Product is defective, non-functional, or wrongly delivered, our first and preferred remedy is a replacement key, alternative Product, or Customer Balance. Where a replacement or equivalent credit is offered and reasonably remedies the issue, that is your sole and exclusive remedy and no monetary refund is due.
20.6 Form of Refund. Approved refunds are issued at our discretion as: a refund to the original payment method; Customer Balance; a replacement Product; or, for cryptocurrency Orders, in the same asset on the same network subject to Section 13.7. Payment/gateway fees, network fees, and currency-conversion losses are never refunded.
20.7 Timing. Where a refund to an original payment method is approved, we will initiate it within a commercially reasonable period. Posting times are controlled by your bank, card issuer, wallet provider, or the blockchain network and are outside our control.
20.8 Effect of Refund. Upon any refund, the associated licence terminates immediately and automatically. You must cease all use and permanently delete all copies of the Product. Continuing to use a refunded Product constitutes unauthorized use, copyright infringement, and a material breach of these Terms.
20.9 Discretionary Goodwill. Any refund, credit, replacement, or accommodation granted outside the strict terms of the Refund Policy is a one-time act of goodwill, is granted without admission of liability, does not modify these Terms, and does not create a precedent, course of dealing, or entitlement to the same treatment in future.
21.1 Contact Us First. You must contact us — on Discord or Telegram (fastest), or at support@deermods.pro — and allow us a reasonable opportunity to investigate and resolve any issue before initiating a chargeback, payment dispute, wallet dispute, PayPal/Venmo claim, or bank reversal. Initiating a dispute without first doing so is a material breach of these Terms, except where a non-waivable legal right entitles you to dispute directly.
21.2 Consequences of a Chargeback or Fraud. If you file a chargeback or dispute in breach of Section 21.1, or if we determine on reasonable grounds that you have engaged in payment fraud, friendly fraud, or other fraudulent or abusive conduct, we may immediately and without notice:
21.2A Cumulative Remedies. The remedies in Section 21.2 are cumulative, are in addition to every other remedy available to us at law or in equity, and may be applied in any combination. Applying one does not waive any other.
21.3 Evidence We Will Submit. We will contest illegitimate disputes using all available evidence, including the Invoice PDF, your Account and login records, your acceptance of these Terms and the Refund Policy at checkout, IP address, ASN, browser and user-agent data, timestamps of Order creation and completion, delivery confirmation, email dispatch logs, Ticket transcripts, and Product activation or usage telemetry supplied by the Developer.
21.4 Chargeback Administration Fee. For each chargeback or dispute filed in breach of Section 21.1, you agree to pay Deer Mods the disputed amount plus an administrative fee of fifty United States Dollars (USD $50.00) per dispute, plus all processor penalties, representment fees, currency losses, collection costs, and reasonable attorneys' fees, to the fullest extent permitted by law. This is a genuine pre-estimate of our administrative loss and not a penalty.
21.5 Friendly Fraud. Filing a dispute claiming non-receipt, non-authorization, or non-delivery for a Product that was in fact delivered, accessed, or used constitutes fraud. We will pursue all civil and criminal remedies available.
21.6 Reinstatement. Reinstatement after a chargeback is at our sole discretion and, if granted, may be conditioned on full repayment of the disputed amount, all fees, and pre-payment by an irreversible method.
21.7 Fraud Screening and Automated Risk Decisions. We and our processors use automated systems to screen Orders for fraud, using signals such as IP address, ASN, geolocation, device and browser fingerprint, email reputation, order velocity, payment-instrument reputation, and blockchain analytics. Orders may be automatically delayed, held, refused, or cancelled on the basis of such screening. Details of this processing, and your rights in relation to it, are set out in the Privacy Policy.
21.8 Anti-Money Laundering. We prohibit use of the Services to launder funds, evade sanctions, or process the proceeds of crime. We may refuse, freeze, unwind, or report any transaction on reasonable suspicion, without liability and without notice where notice is prohibited by law.
PLEASE READ THIS SUBSECTION CAREFULLY. IT DESCRIBES CIRCUMSTANCES IN WHICH INFORMATION ABOUT YOU MAY BE RECORDED, PUBLISHED ON OUR WEBSITE, AND SHARED WITH OTHER MERCHANTS AND SERVICE PROVIDERS.
21.9.1 When a Fraud Record Is Created. We maintain an internal fraud, chargeback, and abuse register. We may create a Fraud Record about you where we determine, on reasonable grounds and on the basis of the evidence described in Section 21.3, that you have:
21.9.2 What a Fraud Record May Contain. A Fraud Record may include: your email address; your Discord username and Discord user ID; the Invoice or Order reference(s) concerned; the payment method type and transaction reference; the cryptocurrency wallet address used, where applicable; the IP address, ASN, and country recorded against the Order; the date of the conduct; and a factual description of the conduct and its outcome. A Fraud Record will not include payment card numbers, bank account credentials, government identification numbers, precise geolocation, or any special-category or sensitive personal data.
21.9.3 Publication. You acknowledge and agree that we may publish some or all of a Fraud Record — including your email address and Discord username and ID — on our Website, in our Discord or Telegram channels, or in another public or semi-public location we control, for the purpose of warning other merchants, Developers, and customers, deterring repeat fraud, and protecting the integrity of our marketplace. Publication is at our discretion; we are not obliged to publish, and non-publication in one case creates no expectation in another.
21.9.4 Sharing With Other Merchants and Providers. You acknowledge and agree that we may disclose a Fraud Record to other merchants, sellers, resellers, marketplaces, software Developers, payment processors, hosting and platform providers, and shared anti-fraud databases, registers, and industry networks, so that those parties may protect themselves against the same conduct. This reciprocal sharing is a standard and necessary practice in digital-goods commerce, where losses from chargeback fraud are absorbed entirely by the merchant.
21.9.5 Basis and Your Acknowledgment. This processing is carried out for the legitimate interests of Deer Mods, other merchants, Developers, and the wider payments ecosystem in preventing, detecting, investigating, and deterring fraud, and in establishing, exercising, and defending legal claims. By accepting these Terms at checkout, you acknowledge this practice, and to the fullest extent permitted by applicable law you consent to it and waive any claim against Deer Mods arising from the accurate recording, publication, or sharing of a Fraud Record. Full detail of the data involved, the legal bases, retention, and your rights is set out in our Privacy Policy.
21.9.6 Accuracy and Limits — Our Commitments. We commit that:
21.9.7 Correction, Removal, and Appeal. If you believe a Fraud Record about you is inaccurate, incomplete, or unjustified, you may contest it by emailing legal@deermods.pro with the subject line "Fraud Record Dispute," quoting your Invoice ID and setting out, with evidence, why the record is wrong. A person not involved in the original decision will review it and respond in writing. Where a chargeback is withdrawn or the disputed amount, together with any fees due under Section 21.4, is repaid in full, we will — on your written request — remove the published entry, though we may retain a minimal internal record to prevent recurrence, as described in our Privacy Policy. Nothing in this Section limits any statutory right you have to seek erasure, rectification, restriction, or objection under applicable data protection law (see Sections 20–25 of the Privacy Policy).
21.9.8 Jurisdictional Limits. Where applicable law in your jurisdiction restricts or prohibits the publication or reciprocal sharing described above, we will comply with that law, and this Section applies only to the maximum extent that law permits. Nothing in this Section is intended to authorize any processing that applicable law forbids.
21.10 Retention of Ban Records. Where your Account is banned or blacklisted under this Section, we retain the minimum identifiers necessary to enforce that ban and prevent evasion, even after Account deletion under Section 5. This is described in Section 14.6 of the Privacy Policy.
22.1 Grant. Subject to your continuous compliance with these Terms, any applicable Developer EULA, and your payment in full, Deer Mods (or the applicable Developer) grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, non-assignable, revocable licence to install and use one copy of the purchased Product, for your own personal, non-commercial use, on the number of systems and for the duration expressly stated on the Product listing (and, if no duration is stated, for such period as the Product remains available and functional).
22.2 Reservation of Rights. All rights not expressly granted are reserved by Deer Mods and its licensors. No title, ownership, or intellectual property right in any Product transfers to you.
22.3 Scope Is Defined by the Listing. Seat counts, device/HWID limits, activation limits, reset allowances, regional restrictions, and term length are those stated on the Product listing or in the Developer's terms. Exceeding them is a breach and may cause automatic lockout, for which no refund is due.
22.4 HWID Binding and Resets. Many Products bind to a hardware identifier on first activation. Changing hardware, reinstalling your operating system, or using virtualization may invalidate the binding. Whether a reset is available, how many resets are permitted, and any reset fee are determined by the Developer. We cannot guarantee a reset, and inability to obtain one is not a ground for refund.
22.5 Termination of Licence. The licence terminates automatically and immediately, without notice, upon: (a) your breach of these Terms or any applicable EULA; (b) any refund, chargeback, reversal, or failed payment relating to the Product; (c) termination or suspension of your Account; or (d) expiry of the licence term. On termination you must immediately cease all use and permanently delete all copies.
You must not, and must not attempt, permit, encourage, or assist any third party to:
24.1 General Prohibitions. You must not use the Website, the Products, or any Service:
24.2 Where and How You Use the Products Is Your Decision. Deer Mods places no restriction on the environment in which you use a Product. You may use a Product online or offline, in single-player or multiplayer, and on whatever system and in whatever context you choose. We neither require, direct, encourage, nor supervise any particular use.
24.2A Your Sole Responsibility for That Decision. Because the choice is entirely yours, you alone bear responsibility for it and for every consequence that follows. Specifically, you acknowledge and agree that:
24.3 Conduct Toward Others. Regardless of where you use a Product, you must not use it, or anything obtained from us, to gain unauthorized access to another person's account, system, network, or data; to transmit malicious code; to harass, threaten, defraud, dox, or damage any other person; or to commit any act that is unlawful in your jurisdiction.
24.4 Consequences. Breach of this Section is a material breach. We may, without notice and without refund: terminate your licences; suspend or permanently ban your Account; forfeit your Customer Balance and affiliate earnings; notify the Developer and any affected platform; preserve and disclose evidence to law enforcement; and pursue all civil and criminal remedies.
24.5 No Refund on Enforcement. Termination or suspension for breach of this Section never gives rise to any refund, credit, replacement, or compensation.
24.6 Reporting. Suspected misuse of the Services may be reported to legal@deermods.pro. We may investigate, but are under no obligation to act on any report or to inform any reporter of the outcome.
25.1 You Assume All Risk. YOU USE THE PRODUCTS ENTIRELY AT YOUR OWN RISK. You acknowledge that software of this nature carries inherent risks, including system instability, data loss, crashes, blue screens, corrupted installations, hardware faults, incompatibility, detection by third-party software, and enforcement action by third-party platforms.
25.2 Bans and Enforcement. DEER MODS DOES NOT AND CANNOT GUARANTEE THAT ANY PRODUCT IS OR WILL REMAIN UNDETECTED, SAFE, OR FREE FROM ENFORCEMENT ACTION BY ANY THIRD PARTY. Any ban, suspension, restriction, hardware ban, account termination, inventory removal, rank reset, or other enforcement action taken by any game, publisher, platform, anti-cheat vendor, marketplace, or service provider is:
25.3 Data Loss and System Damage. You are responsible for backing up your data and system before installing or running any Product. We are not liable for data loss, file corruption, operating-system damage, hardware damage, boot failure, or the cost of restoring, reinstalling, or repairing any system.
25.4 Marketing Claims Are Not Warranties. Any statement about detection status, safety, undetectability, performance, features, ban rates, uptime, or update frequency — whether made by us, a Developer, a reseller, an affiliate, a review, or a community member — is informational only, reflects conditions at a point in time, and does not constitute a warranty, guarantee, condition, or term of this contract.
25.5 No Liability for Third-Party Acts. We are not responsible for the acts, omissions, terms, policies, enforcement decisions, outages, or data practices of any Developer, platform, game publisher, anti-cheat vendor, payment processor, or other third party.
26.1 Support Channels. Official support is provided only through the channels below. We do not operate a ticket system on the Website — support requests are raised on Discord, on Telegram, or by email.
Channel | Address | Notes |
|---|---|---|
Discord | Recommended and fastest. Our primary support channel — open a support ticket here | |
Telegram | Recommended and fast. Alternative primary channel | |
Email — support | Monitored, but generally slower than Discord or Telegram | |
Email — legal | Legal notices, arbitration opt-outs and Notices of Dispute, Fraud Record disputes, escalations, jurisdiction requests | |
Email — privacy | Privacy and data-rights requests, appeals, complaints | |
Email — copyright | DMCA notices and counter-notices |
For the fastest response, contact us on Discord or Telegram. Wherever these Terms, the Refund Policy, or the Privacy Policy direct you to "contact support," you may use any of the support channels above; Discord and Telegram are recommended. Legal notices go to legal@deermods.pro (Section 42.2), privacy and data-rights requests to privacy@deermods.pro, and copyright complaints to dmca@deermods.pro.
26.2 Unofficial Channels. We will never contact you first asking for payment, keys, passwords, login codes, seed phrases, or remote access. Any person claiming to represent Deer Mods outside the channels above is not authorized. We are not responsible for loss arising from your interaction with impersonators, scammers, unofficial "middlemen," or third-party resellers we have not authorized.
26.3 No Guaranteed Support. Support, updates, patches, new versions, and continued availability are provided at our sole discretion and are not contractual obligations. We do not commit to any response time, resolution time, uptime, or service level unless expressly agreed in a separate written agreement signed by an authorized officer of Deer Mods LLC.
26.4 Cooperation Required. To receive support you must cooperate in good faith, provide your Invoice/transaction ID, and supply reasonably requested diagnostic information (such as system specifications, error messages, logs, screenshots, or recordings). Refusal to cooperate entitles us to close the Ticket and refuse further assistance and any refund consideration.
26.5 Conduct in Support. Abusive, threatening, harassing, discriminatory, extortionate, or spam communications toward our staff or Developers will result in immediate closure of the Ticket and may result in permanent ban without refund.
26.6 Ticket Closure. A Ticket with no customer response for a reasonable period may be closed; where applicable a Ticket Closed notice is sent to the email on your Account. Closure does not waive your rights but may end active investigation of that matter. You may always open a new Ticket on Discord, on Telegram, or by email.
26.7 Transactional Emails We Send. We send the following operational messages from noreply@deermods.pro in connection with your Orders and Account: Invoice Created; Invoice Processed; Invoice Replacement Issued; Invoice Shipped; Invoice Delivered; Service Started; Service Completed; Feedback Reply; Feedback Coupon Reward; Feedback Dispute Accepted; Customer Login Code; Ticket Closed; Ticket Message; Abandoned Checkout Recovery; Withdrawal Request Received; Affiliate Payout Processed; Subscription Started; Subscription Renewal Due; Subscription Payment Failed; Subscription Cancelled; Subscription Expired; Reseller Application Approved; Reseller Application Rejected.
26.7A Marketing Is Opt-In. We send marketing and promotional email only to customers who have affirmatively ticked the optional checkbox "I would like to receive updates and promotions from Deer Mods." at checkout (Section 2.1B), or who have otherwise opted in. That checkbox is unticked by default and is never a condition of purchase.
26.8 Unsubscribing. Every email we send includes an unsubscribe link. Unsubscribing withdraws your marketing consent and stops marketing and non-essential messages. Certain messages are necessary to perform our contract with you or to secure your Account — such as Customer Login Code, Invoice, delivery, ticket, and subscription-billing notices — and may continue to be sent while your Account remains active and you have live Orders or Subscriptions. If you do not wish to receive any communication from us at all, you may delete your Account under Section 5.
26.9 Email Content. Our emails include full details of the purchased Product and a direct link to the checkout page where your License Key is available. Anyone with access to your inbox may therefore be able to reach that page. Secure your inbox accordingly and consider enabling 2FA.
26.10 Language. These Terms and all support are provided in English. Any translation is for convenience only; the English version governs.
27.1 Ownership. The Website, the Content, our software, designs, layouts, graphics, text, compilations, database rights, and all associated intellectual property are and remain the exclusive property of Deer Mods LLC and its licensors, protected by copyright, trademark, trade secret, and other laws worldwide.
27.2 Trademarks. "Deer Mods," the Deer Mods logo, and all related names, marks, and slogans are trademarks of Deer Mods LLC. You may not use them without our prior written permission.
27.3 Third-Party Marks. All other product names, brand names, logos, and trademarks appearing on the Website are the property of their respective owners. Their appearance is nominative and descriptive only and does not imply any affiliation, endorsement, sponsorship, partnership, or approval by or with those owners, unless expressly stated.
27.4 No Implied Licence. Nothing on the Website grants, by implication, estoppel, or otherwise, any licence or right to use any intellectual property except as expressly set out in Section 22.
27.5 Enforcement. We will vigorously enforce our intellectual property rights and those of our Developers, including by DMCA notice, platform takedown, account termination, and civil litigation for injunctive relief, damages, statutory damages, and costs.
28.1 Notice. If you believe content on the Website infringes your copyright, send a written notice to dmca@deermods.pro with the subject line "DMCA Notice," containing:
28.2 Counter-Notice. If your material was removed and you believe the removal was in error, you may submit a counter-notice to dmca@deermods.pro containing the elements required by 17 U.S.C. § 512(g)(3).
28.3 Repeat Infringers. We terminate, in appropriate circumstances, the accounts of repeat infringers.
28.4 Misrepresentation. Knowingly materially misrepresenting that material is infringing, or was removed by mistake, may subject you to liability for damages under 17 U.S.C. § 512(f).
29.1 TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE, THE PRODUCTS, THE CONTENT, AND ALL SERVICES ARE PROVIDED "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS," WITHOUT WARRANTY, CONDITION, REPRESENTATION, OR GUARANTEE OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.
29.2 DEER MODS, ITS OWNERS, MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, SUPPLIERS, DEVELOPERS, AND LICENSORS EXPRESSLY DISCLAIM ALL IMPLIED WARRANTIES AND CONDITIONS, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, SYSTEM INTEGRATION, AND NON-INFRINGEMENT.
29.3 WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY OR REPRESENTATION WHATSOEVER THAT:
29.4 NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM DEER MODS, ITS STAFF, ITS COMMUNITY, ANY DEVELOPER, OR ANY OTHER SOURCE CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
29.5 SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS. IF THOSE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS. IN SUCH CASE, OUR WARRANTIES AND LIABILITY ARE LIMITED TO THE MINIMUM EXTENT AND SHORTEST DURATION PERMITTED BY THAT LAW.
30.1 Exclusion of Indirect Damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DEER MODS LLC, ITS OWNERS, MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, SUPPLIERS, DEVELOPERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, OPPORTUNITY, GOODWILL, REPUTATION, DATA, GAME ACCOUNTS, VIRTUAL ITEMS, IN-GAME PROGRESS, RANK, INVENTORY, OR ANTICIPATED SAVINGS, WHETHER OR NOT FORESEEABLE AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, ARISING OUT OF OR RELATING TO:
30.2 Aggregate Cap. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF DEER MODS AND ALL PERSONS LISTED IN SECTION 30.1, FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS, THE WEBSITE, OR THE PRODUCTS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE, OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU ACTUALLY PAID TO DEER MODS IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY UNITED STATES DOLLARS (USD $50.00).
30.3 Single Cap. THE CAP IN SECTION 30.2 IS AGGREGATE AND CUMULATIVE ACROSS ALL CLAIMS. MULTIPLE CLAIMS DO NOT EXPAND IT.
30.4 Essential Basis. YOU ACKNOWLEDGE THAT THE PRICING OF THE PRODUCTS REFLECTS THIS ALLOCATION OF RISK, THAT THESE LIMITATIONS ARE AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN US, AND THAT THEY APPLY EVEN IF ANY LIMITED REMEDY IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
30.5 Statutory Exceptions. NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED, INCLUDING LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FOR FRAUD OR FRAUDULENT MISREPRESENTATION, OR FOR ANY OTHER LIABILITY THAT APPLICABLE LAW PROHIBITS EXCLUDING. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE JURISDICTIONS OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
31.1 You agree to defend, indemnify, and hold harmless Deer Mods LLC and its owners, members, managers, officers, employees, contractors, agents, affiliates, suppliers, Developers, and licensors (the "Indemnified Parties") from and against any and all claims, demands, actions, proceedings, investigations, liabilities, damages, judgments, awards, settlements, penalties, fines, losses, costs, and expenses (including reasonable attorneys' fees and expert costs) arising out of or relating to:
31.2 Defense and Settlement. We reserve the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate fully. You may not settle any matter in a way that imposes any obligation or admission on an Indemnified Party without our prior written consent.
31.3 Survival. This Section survives termination of these Terms and deletion of your Account.
32.1 Term. These Terms take effect when you first access the Website or place an Order and continue until terminated.
32.2 Termination by You. You may terminate at any time by ceasing all use of the Services and deleting your Account under Section 5. Termination by you does not entitle you to any refund.
32.3 Suspension or Termination by Us. We may, in our sole discretion and without notice or liability, suspend, restrict, or terminate your Account, licences, and access to the Website and Products, in whole or in part, if:
32.4 Effect of Termination. On termination: all licences terminate immediately; access to the Website, Account, Products, and support ends; you must cease use and delete all copies of the Products; and all Customer Balance, coupons, rewards, affiliate earnings, reseller status, and remaining Subscription periods are forfeited without refund or compensation where termination is for breach.
32.5 No Refund on Termination for Breach. Termination or suspension for breach never entitles you to any refund, credit, or compensation.
32.6 Discretionary Termination Without Cause. Where we terminate your Account without cause and you are not in breach, we may, at our discretion, refund the unused portion of any active prepaid Subscription. This is your sole remedy in that circumstance.
32.7 Survival. See Section 44.7.
33.1 Restriction. Access to, use of, browsing of, scraping of, and purchasing from the Website, the Products, and all Services is strictly prohibited for, and no authorization of any kind is granted to, any Restricted Person as defined in Section 33.2.
33.2 Restricted Person. A "Restricted Person" means:
33.3 Restricted Entities. Restricted Entities include, without limitation, each of the following, together with all of their parents, subsidiaries, affiliates, divisions, studios, brands, predecessors, successors, and assigns:
Anti-cheat, anti-tamper, anti-piracy, and software-protection providers: BattlEye Innovations e.K.; Epic Games, Inc. and Easy Anti-Cheat Oy / Easy Anti-Cheat Ltd.; Riot Games, Inc. (Vanguard); Valve Corporation (VAC); Activision Publishing, Inc. (RICOCHET Anti-Cheat); Denuvo GmbH and Irdeto B.V.; Wellbia.com Co., Ltd. (XIGNCODE3); INCA Internet Co., Ltd. (nProtect GameGuard); Byfron Technologies (Roblox Corporation); Anybrain, S.A.; Tracer Technologies, Inc. (Tracer.ai); GameHaus / Anti-Cheat Police Department; Sentinel / Thales DIS; VMProtect; Themida / Oreans Technologies; Arxan / Digital.ai; Verimatrix; Guardsquare; Zimperium; Cheat-hunting, threat-intelligence, and brand-protection firms including but not limited to Corsearch, MarkMonitor, Incopro, and Rouse.
Game publishers, developers, and platform operators: Ubisoft Entertainment S.A.; Electronic Arts Inc. and EA DICE (EA Digital Illusions CE AB); Activision Blizzard, Inc., Infinity Ward LLC, Treyarch Corporation, Sledgehammer Games, Inc., Raven Software LLC, Beenox Inc., High Moon Studios, and Toys for Bob; Microsoft Corporation, Xbox Game Studios, and ZeniMax Media Inc. / Bethesda Softworks LLC; Take-Two Interactive Software, Inc., Rockstar Games, Inc., 2K Games, Inc., and Zynga Inc.; Sony Interactive Entertainment LLC; Nintendo Co., Ltd.; Valve Corporation; Epic Games, Inc.; KRAFTON, Inc. and PUBG Studios; Embark Studios AB and Nexon Co., Ltd.; Bohemia Interactive a.s.; Battlestate Games Limited; Facepunch Studios Ltd.; Respawn Entertainment LLC; Riot Games, Inc.; Bungie, Inc.; Tencent Holdings Limited and its gaming subsidiaries; NetEase, Inc.; miHoYo / COGNOSPHERE PTE. LTD. (HoYoverse); Gaijin Entertainment; Behaviour Interactive Inc.; Yager Development GmbH; Black Matter Pty Ltd.; Hi-Rez Studios, Inc.; IRONMACE Co., Ltd.; Madfinger Games a.s.; Holmgard Games; Cfx.re Development Team; Roblox Corporation; Innersloth LLC; Mojang Studios; Wargaming Group Limited; My.Games; VK Play; Garena / Sea Limited; Ubisoft Nadeo; Amazon Games; Netmarble Corporation; NCSOFT Corporation; Smilegate Holdings, Inc.; Pearl Abyss Corp.; Daybreak Game Company LLC; Digital Extremes Ltd.; Warhorse Studios; SgtOkiDoki.
Competitive platforms, leagues, and tournament organizers: FACEIT Ltd.; ESL FACEIT Group; ESEA; Blast ApS; PGL; DreamHack; Riot Games esports; Activision Blizzard Esports.
Trade bodies, enforcement organizations, and their agents: the Entertainment Software Association; UKIE; the Federation Against Copyright Theft; the Business Software Alliance; the Motion Picture Association; the Software & Information Industry Association; the Video Game Industry Anti-Piracy Group; and any law firm, investigation agency, or consultancy retained by any of the foregoing.
Catch-all. Any other company, organization, association, partnership, agency, trade body, law firm, investigative or intelligence firm, or governmental or law-enforcement body that is engaged, directly or indirectly, in the development, publishing, distribution, operation, hosting, moderation, monetization, security, anti-cheat, anti-tamper, anti-piracy, digital-rights-management, intellectual-property enforcement, threat intelligence, brand protection, or litigation of or relating to video games, gaming platforms, or software protection — whether or not that company, organization, or body is named above, and whether it exists now or is formed hereafter.
33.4 No Authorization; No Contract Formed. To the fullest extent permitted by applicable law:
33.5 Presumption of Purpose. To the fullest extent permitted by applicable law, any access, browsing, download, purchase, or communication by a Restricted Person is presumed to be for competitive-intelligence, investigative, evidence-gathering, litigation-support, reverse-engineering, or enforcement purposes, and is expressly refused and prohibited.
33.6 No Waiver by Non-Detection. Our failure to detect, identify, block, or act against a Restricted Person — for any period, however long — does not constitute authorization, consent, acquiescence, waiver, licence, estoppel, or a course of dealing, and does not cure the unauthorized nature of that access.
33.7 Anti-Circumvention. A Restricted Person must not attempt to evade this Section, including by using a personal, family, alias, shell, or third-party account, name, email address, Discord account, payment instrument, cryptocurrency wallet, IP address, VPN, proxy, or intermediary; by engaging any other person to purchase or obtain access on their behalf; or by misrepresenting their identity, employer, affiliation, or purpose. Any such circumvention is an aggravating breach of this Section.
33.8 Consequences. We may take all lawful technical, contractual, and legal measures in response to access by a Restricted Person, including immediate blocking and IP/ASN denial; cancellation of Orders and revocation of licences without refund; preservation and forensic retention of all associated evidence, including the order evidence described in Section 10.5; disclosure of that evidence to our counsel; and civil proceedings for breach of contract, unauthorized access, and any other available cause of action, together with injunctive relief and costs.
33.9 Acknowledgment and Warranty. You represent and warrant, on each and every visit to the Website and on each and every Order, that you are not a Restricted Person and are not acting on behalf of, at the direction of, or for the benefit of any Restricted Person. This representation is a condition of access and of every contract formed with us, and you agree we rely on it.
33.10 Notice to Rights Holders. Nothing in this Section is intended to obstruct valid legal process, to prevent any rights holder from asserting a legitimate legal claim through proper channels, or to interfere with any obligation we owe under applicable law. A rights holder with a genuine legal concern should contact legal@deermods.pro, or dmca@deermods.pro for copyright matters, where it will receive a substantive response.
33.11 Severability of This Section. Each restriction, category, and named entity in this Section is severable. If any part of this Section is held unenforceable, overbroad, or invalid in any jurisdiction or as to any person, that part shall be narrowed to the minimum extent necessary to be enforceable, or severed, and the remainder of this Section and of these Terms continues in full force and effect.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.
34.1 Informal Resolution First (Mandatory). Before commencing any arbitration or court proceeding, you and Deer Mods agree to attempt in good faith to resolve the dispute informally for at least sixty (60) days. To begin, you must send a written Notice of Dispute to legal@deermods.pro containing: your name; the email address on your Account; your Invoice/transaction ID(s); a detailed description of the dispute; and the specific relief sought. We will send any Notice of Dispute to the email address on your Account. This informal process is a condition precedent to commencing arbitration, and the limitations period is tolled during it.
34.2 Agreement to Arbitrate. Except as set out in Sections 34.4 and 34.7, you and Deer Mods agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Website, the Products, any Order, or the relationship between us — including the validity, enforceability, or scope of this arbitration agreement — shall be resolved exclusively by FINAL AND BINDING INDIVIDUAL ARBITRATION, and not in a court of law.
34.3 Arbitration Rules and Forum. The arbitration shall be administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules and, where applicable, its Consumer Arbitration Rules and Supplementary Rules for Multiple Case Filings, as modified by these Terms. The rules are available at https://www.adr.org. The Federal Arbitration Act, 9 U.S.C. §§ 1 et seq., governs the interpretation and enforcement of this Section. The arbitration shall be conducted by a single arbitrator, in the English language, and — unless the parties agree otherwise or the applicable AAA rules require otherwise — remotely, by videoconference, telephone, or on documents only, so that neither party need travel. Where an in-person hearing is required, it shall be held in the State in which Deer Mods LLC is organized, provided that a consumer may instead elect a hearing in the county of the consumer's residence as permitted by the AAA Consumer Arbitration Rules. The arbitrator's award is final and binding and may be entered in any court of competent jurisdiction.
34.4 Exceptions. Notwithstanding Section 34.2:
34.5 CLASS ACTION AND JURY TRIAL WAIVER. YOU AND DEER MODS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF, CLASS MEMBER, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate the claims of more than one person, may not preside over any class or representative proceeding, and may award relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim. YOU AND DEER MODS EACH KNOWINGLY AND VOLUNTARILY WAIVE ANY RIGHT TO A TRIAL BY JURY. If this Section 34.5 is found unenforceable as to a particular claim or request for relief, that claim or request shall be severed and litigated in court under Section 35, while all other claims proceed in arbitration.
34.6 Mass and Coordinated Filings. If twenty-five (25) or more similar demands for arbitration are filed against Deer Mods by or with the assistance of the same or coordinated counsel, the parties agree the AAA Supplementary Rules for Multiple Case Filings apply, and the cases shall be batched into groups of no more than fifty (50), each batch heard by a single arbitrator with a single set of fees, resolved sequentially. The limitations period is tolled for all filings pending resolution of the batches. Neither party may opt out of batching.
34.7 YOUR 30-DAY RIGHT TO OPT OUT OF ARBITRATION. You may opt out of this Section 34 by sending written notice to legal@deermods.pro with the subject line "ARBITRATION OPT-OUT" within THIRTY (30) DAYS of the date you first accept these Terms (or, if you are an existing customer, within thirty (30) days of the Effective Date of this version). Your notice must include your full name, the email address on your Account, and a clear statement that you wish to opt out of arbitration. Opting out affects only Section 34; all other Terms continue to apply, and opting out will not affect your Account, pricing, or service in any way. If you opt out, disputes are resolved in court under Section 35. Opting out of a prior version of these Terms remains effective.
34.8 Fees. Payment of filing, administrative, and arbitrator fees is governed by the applicable AAA rules. Where the AAA Consumer Arbitration Rules apply, we will pay the portion of fees allocated to us under those rules. If the arbitrator determines your claim was frivolous or brought for an improper purpose, fees may be reallocated as permitted by the AAA rules and applicable law.
34.9 Confidentiality. The existence, content, and result of any arbitration shall be kept confidential by both parties, except as necessary to enforce an award or as required by law.
34.10 Survival and Severability. This Section survives termination of these Terms and deletion of your Account. If any part of this Section (other than Section 34.5, which is governed by its own terms) is found unenforceable, the remainder continues in force.
34.11 Non-Waivable Consumer Rights. If you are a consumer resident in a jurisdiction whose law renders pre-dispute arbitration agreements, class waivers, or foreign forum selection unenforceable against consumers (including certain EU/EEA and UK consumers), this Section applies only to the extent permitted by that law, and you retain any non-waivable right to bring proceedings in the courts of your place of residence.
35.1 Governing Law. These Terms and any dispute arising out of or relating to them, the Website, or the Products are governed by the federal laws of the United States of America and, to the extent state law applies, by the laws of the State in which Deer Mods LLC is organized, without regard to conflict-of-laws principles.
35.1A Identification of the Governing State. Deer Mods LLC is a limited liability company organized under the laws of a State of the United States of America. For the security and personal safety of our owners and staff, we do not publish our State of organization or a street address on this page. That State is a matter of public record with the relevant Secretary of State, and we will identify it in writing, free of charge, to any person who requires it for a genuine legal purpose — including service of process, a Notice of Dispute under Section 34.1, an arbitration filing, a regulatory enquiry, or a court proceeding. Requests should be sent to legal@deermods.pro with the subject line "Jurisdiction Request," and we will respond within fourteen (14) days. This Section does not limit, and is not intended to limit, any right you have to bring or defend a claim.
35.2 Excluded Conventions. The United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transactions Act do not apply.
35.3 Venue. Subject to Section 34, you and Deer Mods consent to the exclusive jurisdiction and venue of the state and federal courts located in the State in which Deer Mods LLC is organized (identifiable under Section 35.1A), and waive any objection based on inconvenient forum.
35.4 Limitation Period. ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS, THE WEBSITE, OR THE PRODUCTS MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CLAIM ACCRUES, OR IT IS PERMANENTLY BARRED, except where a longer period is required by non-waivable applicable law.
35.5 Consumer Protection. If you are a consumer resident in the EU, EEA, UK, or another jurisdiction with mandatory consumer-protection rules, nothing in this Section deprives you of the protection of provisions that cannot be derogated from by agreement under the law of your habitual residence.
36.1 Compliance. The Products may be subject to U.S. export-control and economic-sanctions laws, including the Export Administration Regulations and regulations administered by the U.S. Treasury Department's Office of Foreign Assets Control ("OFAC"), as well as equivalent laws of other jurisdictions.
36.2 Your Representations. You represent and warrant that you: (a) are not located in, ordinarily resident in, or organized under the laws of any country or region subject to comprehensive U.S. sanctions (currently including Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, Luhansk, Zaporizhzhia, and Kherson regions of Ukraine); (b) are not identified on any restricted-party list, including OFAC's Specially Designated Nationals and Blocked Persons List, the U.S. Denied Persons List, Entity List, or Unverified List, or any equivalent EU, UK, or UN list; (c) are not owned or controlled by, or acting on behalf of, any such person; and (d) will not export, re-export, transfer, or make available any Product in violation of applicable law.
36.3 Screening. We may screen Orders, IP addresses, geolocation data, and cryptocurrency wallet addresses against sanctions and restricted-party lists, and may block, cancel, freeze, or refuse any transaction on that basis, without liability and without refund where the transaction is legally prohibited.
36.4 Geographic Availability. We may restrict or refuse access, Products, or payment methods in any jurisdiction at our discretion. Attempting to circumvent a geographic restriction — including through VPNs, proxies, or falsified location or billing details — is a material breach of these Terms.
36.5 U.S. Government Users. Products are "commercial computer software" and "commercial computer software documentation" under FAR 12.212 and DFARS 227.7202. U.S. Government end users acquire only the rights set out in these Terms.
37.1 Consent to Electronic Records. By using the Services you consent to receive all communications, agreements, notices, disclosures, invoices, receipts, and records from us electronically, by email to the address on your Account, by message in the customer panel, or by posting on the Website.
37.2 Legal Effect. You agree that electronic communications satisfy any legal requirement that a communication be in writing, and that your electronic acceptance — including ticking the checkbox "I have read and agree to Deer Mods's Terms of Service." at checkout (Section 2.1A), completing checkout, or continuing to use the Services — constitutes your legally binding electronic signature under the U.S. Electronic Signatures in Global and National Commerce Act (E-SIGN), the Uniform Electronic Transactions Act (UETA), and equivalent laws. We retain a record of that acceptance, including its date and time and the version of these Terms then in force.
37.3 Hardware and Software Requirements. To access electronic records you need a device with internet access, a current web browser, a valid and accessible email address, and the ability to view PDF documents.
37.4 Withdrawing Consent. You may withdraw consent to receive electronic records by emailing legal@deermods.pro. Because the Services are provided entirely electronically, withdrawal of consent means we can no longer provide the Services to you, and your Account will be closed. Withdrawal does not affect the validity of communications sent before withdrawal, and no refund is due.
37.5 Updating Your Address. You must keep your email address current. Communications sent to the address on file are deemed received.
38.1 Express Waiver of the Right of Withdrawal (EU/EEA/UK Consumers). If you are a consumer in the European Union, EEA, or United Kingdom, you would ordinarily have a 14-day right of withdrawal for distance contracts. However, that right does not apply to the supply of digital content not supplied on a tangible medium where performance has begun with your prior express consent and acknowledgment that you thereby lose the right of withdrawal (Article 16(m) of Directive 2011/83/EU; Regulation 37(1) of the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013).
BY PLACING AN ORDER AND COMPLETING CHECKOUT, YOU EXPRESSLY REQUEST AND CONSENT TO IMMEDIATE PERFORMANCE AND DELIVERY OF THE DIGITAL CONTENT BEFORE THE END OF THE 14-DAY WITHDRAWAL PERIOD, AND YOU EXPRESSLY ACKNOWLEDGE THAT YOU THEREBY LOSE YOUR RIGHT OF WITHDRAWAL ONCE PERFORMANCE HAS BEGUN.
38.2 Statutory Rights Preserved. Nothing in these Terms excludes or limits your non-waivable statutory rights as a consumer, including rights relating to digital content that is not of satisfactory quality, not as described, or not fit for a purpose made known to us (including under the UK Consumer Rights Act 2015 and Directive (EU) 2019/770).
38.3 EU Online Dispute Resolution. EU consumers may access the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr. We are not obliged, and do not undertake, to participate in alternative dispute resolution before a consumer arbitration board unless required by law.
38.4 California Residents. Under California Civil Code § 1789.3, California users are entitled to the following notice: the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
38.5 New Jersey Residents. If you are a New Jersey consumer, any provision of these Terms that is unenforceable against consumers under New Jersey law (including certain limitations of liability, indemnification, and waiver provisions) does not apply to you, but all other provisions remain in effect.
38.6 Australian Consumers. Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy that cannot lawfully be excluded under the Australian Consumer Law. Where liability may be limited, our liability is limited, at our option, to resupplying the Product or paying the cost of resupply.
We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, natural disasters, fire, flood, epidemic or pandemic, war, terrorism, civil unrest, government action, sanctions, embargo, labor dispute, power or internet failure, hosting or CDN outage, DDoS or other cyber-attack, blockchain congestion, chain reorganization or fork, payment-processor failure, third-party platform outage, Developer discontinuation, or supply interruption. Our obligations are suspended for the duration of the event, and no refund or compensation is due on account of such delay or failure.
40.1 By You. You may not assign, delegate, or transfer these Terms, your Account, or any right or obligation under them, by operation of law or otherwise, without our prior written consent. Any attempted assignment without consent is void.
40.2 By Us. We may freely assign, novate, or transfer these Terms and any right or obligation under them, in whole or in part, without notice or consent, including in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets.
40.3 Binding Effect. These Terms bind and benefit the parties and their permitted successors and assigns.
The Website may contain links to third-party websites, Discord servers, Telegram channels, Developer panels, forums, and services that we do not own or control. Such links are provided for convenience only. We do not endorse, verify, monitor, or assume responsibility for any third-party site, content, product, policy, security practice, or conduct. Your use of any third-party site or service is entirely at your own risk and governed by that third party's terms and privacy policy. We are not a party to, and are not liable for, any transaction or interaction between you and any third party.
42.1 To You. We may give notice by email to the address on your Account, by message in the customer panel, or by posting on the Website. Notice is deemed given on dispatch (email or panel message) or on posting (Website).
42.2 To Us. Legal notices to Deer Mods LLC must be sent by email to legal@deermods.pro. We operate as a fully electronic business and accept legal notice by email as our designated method; a notice properly addressed to legal@deermods.pro is effective on the business day it is sent. Notices sent through Discord, Telegram, social media, support tickets, or any channel other than legal@deermods.pro are not effective legal notice. Where a postal address or the identity of our State of organization is genuinely required for service of process or a legal proceeding, request it under Section 35.1A and we will provide it in writing within fourteen (14) days.
42.3 Notice of Dispute. A Notice of Dispute under Section 34.1 must comply with the requirements of that Section to be effective.
43.1 Right to Amend. We may modify, amend, supplement, or replace these Terms at any time in our sole discretion.
43.2 How Changes Are Made. Revised Terms are posted on the Website with an updated "Last Updated" and "Effective Date." For material changes, we will use reasonable efforts to give additional notice, such as by email to the address on your Account or a notice at checkout.
43.3 Acceptance. Your continued access to or use of the Website, your placement of any new Order, and your continued use of any Product on or after the Effective Date constitute your acceptance of the revised Terms. If you do not agree, you must stop using the Services and may delete your Account under Section 5.
43.4 Changes to Arbitration. Material changes to Section 34 apply prospectively only, and you may reject them by sending an opt-out notice under Section 34.7 within thirty (30) days of the change.
43.5 Terms Applicable to Past Orders. The version of these Terms in effect at the time of an Order governs that Order, except that Sections 29 (Disclaimers), 30 (Limitation of Liability), 31 (Indemnification), and 34 (Dispute Resolution) apply in their most current form to the extent permitted by law.
44.1 Severability. If any provision of these Terms is held invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed, and the remaining provisions shall continue in full force and effect.
44.2 No Waiver. No failure or delay by us in exercising any right or provision constitutes a waiver of it. A waiver is effective only if given in writing by an authorized officer of Deer Mods LLC, and applies only to the specific instance identified.
44.3 Headings and Interpretation. Headings and the Table of Contents are for convenience only and do not affect interpretation. "Including," "include," and "such as" mean "including without limitation." These Terms shall not be construed against the drafter.
44.4 Entire Agreement. These Terms, together with the Privacy Policy, the Refund Policy, and any product-specific terms, constitute the entire agreement between you and Deer Mods regarding the Services and supersede all prior agreements and understandings.
44.5 No Third-Party Beneficiaries. Except for the Indemnified Parties named in Section 31 and the Developers and licensors referenced in Sections 7, 29, and 30 — who may enforce the provisions benefiting them — these Terms create no third-party beneficiary rights. The UK Contracts (Rights of Third Parties) Act 1999 does not apply except as stated.
44.6 Relationship. Nothing in these Terms creates any partnership, joint venture, agency, franchise, employment, or fiduciary relationship.
44.7 Survival. The following survive termination or expiry of these Terms and deletion of your Account: Sections 1 (Definitions), 5.4–5.7, 6 (Reseller Status), 7 (Third-Party Terms), 11 (Pricing/Taxes, as to amounts due), 12.7–12.9, 13.7–13.11, 14.7 (Forfeiture), 20 (Refunds), 21 (Chargebacks), 22.5 (Termination of Licence), 23 (Licence Restrictions), 24 (Prohibited Uses), 25 (Assumption of Risk), 27 (Intellectual Property), 29 (Disclaimers), 30 (Limitation of Liability), 31 (Indemnification), 32.4–32.5, 33 (Restricted Access), 34 (Dispute Resolution), 35 (Governing Law), 36 (Export Controls), 42 (Notices), 44 (General Provisions), and any other provision that by its nature should survive.
44.8 Counterparts and Electronic Acceptance. Your electronic acceptance of these Terms has the same force and effect as a signed original.
Purpose | Contact |
|---|---|
Orders, technical support, refunds, replacements — FASTEST | Discord: https://discord.deermods.pro |
Orders, technical support, refunds, replacements — FAST | Telegram: https://telegram.deermods.pro |
The same, by email | |
Legal, compliance, arbitration notices, opt-outs | |
Copyright / DMCA notices and counter-notices | |
Privacy and data-rights requests | privacy@deermods.pro (subject: "Privacy Request") |
Fraud Record disputes | legal@deermods.pro (subject: "Fraud Record Dispute") |
Jurisdiction / service-of-process requests | legal@deermods.pro (subject: "Jurisdiction Request") — see Section 35.1A |
Automated system mail (do not reply) |
Discord and Telegram are our fastest and recommended channels for anything to do with your order. Legal and privacy matters must be sent to legal@deermods.pro so they are logged and answered within the required timeframes.
We are an entirely online business and do not operate a public office or walk-in address. All legal notice is handled by email (Section 42).
BY ACCESSING THE WEBSITE, CREATING AN ACCOUNT, OR COMPLETING A PURCHASE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS OF SERVICE, THE PRIVACY POLICY, AND THE REFUND POLICY, AND THAT YOU AGREE TO BE BOUND BY THEM IN THEIR ENTIRETY.
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